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Putting the Balanced Scorecard to Work

Putting the Balanced Scorecard to Work

“Effective measurement must be an integral part of the management process. The balanced scorecard, first proposed in the January-February 1992 issue of HBR (“The Balanced Scorecard—Measures that Drive Performance”), provides executives with a comprehensive...
A Guide to (ethically) Snooping on Rivals

A Guide to (ethically) Snooping on Rivals

“In a world in which knowledge is power, what you don’t know can hurt you. The good news: It’s not so hard to find out what your rivals are up to. Some savvy (and perfectly legal) snooping—otherwise known as competitive intelligence—can drive your...
Mindset (“Vision”) Matters as much as Intelligence!

Mindset (“Vision”) Matters as much as Intelligence!

“The study, which was recently published in the Proceedings of the National Academic of Sciences, identified ‘the strategic mindset’ as the key difference between those who succeed in reaching all their goals and those who fail.”
Why You Should Take Your Small Business Digital

Why You Should Take Your Small Business Digital

“That same Visa survey found that 61% of consumers plan to increase their online purchases over the next five years, while 78% plan to decrease or keep their in-store purchase the same.”