“That same Visa survey found that 61% of consumers plan to increase their online purchases over the next five years, while 78% plan to decrease or keep their in-store purchase the same.”
“Whatever the new normal becomes, small-business owners will be at the forefront of shaping life as we know it. Some trends will prove durable long beyond this time.”
UPS Vice President of Marketing, Diverse Customer Segments, and Neil Perkin, Econsultancy expert facilitator and digital transformation guru share some thoughts about the changing landscape for SMBs and offer tips for marketing during challenging times.
